Thank for for taking the time to learn more about us. We realize the time our third party payors spend on each patient account is a cost. For this reason we have posted the most common questions and their answers that third party payors ask. However, if you need more information please call us immediately.

• Why should we pay for physical therapy examination/evaluation when the physician has already evaluated the patient?
• How can you assure that the patient is ready to return to the normal work duties?
• How can I control the length of time the patient requires physical therapy?
• How do I determine the best facility to which send my patient?

Why should we pay for physical therapy examination/evaluation when the physician has already evaluated the patient?

By law. physical therapists are required to perform examinations/evaluations on all patients despite the fact that they may have previously been evaluated by a physician or another physical therapist. This law is appropriate because without the examination/evaluation, it is impossible for the physical therapist to set up a specific plan of care that would resolve the patient’s problem.

How can you assure that the patient is ready to return to the normal work duties?

When a patient is first evaluated, their job duties are extensively discussed with the patient as well as anticipated return to work goals. Right from the very first day we are directing our care at return to full function or modifying the work environment so that the patient can return to work as soon as possible. To that end, we work extensively with work simulation and conditioning activities with emphasis on repetition in order to prepare the patient for his or her return to work. Additionally, we work closely coordinating with any case managers assigned to the patient’s case to be sure all aspects of the patient’s care is covered.

How can I control the length of time the patient requires physical therapy?

As mentioned previously, a complete examination/evaluation is extremely important in determining the problems that exist. Goals are developed so the patient can return to their normal daily activities as soon as possible, if possible. Most importantly, at any physical therapy facility, the insurance company should be sure patients are being re-evaluated and programs are being progressed as appropriate to ensure attainment of goals.

How do I determine the best facility to which send my patient?

The most important aspect of care is the physical therapist's expertise and ability to evaluate and set up a plan of care designed to meet the patients' anticipated goals and expected outcomes. At our facility, we keep claims managers and claims adjustors updated through periodic reports, if requested. We also invite them to visit our facility and actually observe patients.